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You might find what you’re looking for quicker on our FAQs page or by calling our customer service team on 0344 879 5101†. Lines are open Monday-Friday 9am-5pm.
For queries which do not relate to the Reward Card visit the Cyclescheme website.
† Calls to 03 numbers are charged at the same standard rate as 01 or 02 landline numbers, even when calling from a mobile.